Question 1

Do you only work with Christian authors?

Accepted Answer

Yes. Eternity exists specifically to serve Christian authors. This allows us to design with shared values, prayerful intention, and an understanding of faith-centered storytelling.

This does not mean your book has to be Christian. However, we do not work with authors who include content that contradicts the Bible. This includes but is not limited to spice (sex scenes), witchcraft, homosexuality, LGBTQ+, horror/the glorification of fear, overly violent scenes, and other religions.

Question 2

Do you work with nonfiction authors?

Accepted Answer

Our primary focus is fiction—especially fantasy, speculative, and story-driven genres—but we do occasionally work with nonfiction authors if the project aligns with our mission and creative style.

Question 3

How is Eternity different from other design studios?

Accepted Answer

Eternity is not just about aesthetics—we design with purpose. We take time to understand your story world, spiritual calling, and long-term vision as an author. Every project is approached prayerfully and strategically, helping you steward your message with excellence.

Question 4

Can you help me define my author identity if I’m not sure yet?

Accepted Answer

Yes. We guide you through a discovery process that helps clarify your genre, themes, audience, and brand voice—so your design reflects who you are and who you want to reach.

Question 5

Will my brand reflect my faith without feeling “preachy”?

Accepted Answer

Absolutely. Our goal is to design brands that are faith-aligned, not forced. We focus on symbolism, tone, and storytelling that naturally reflect your beliefs while highlighting your unique persona (who God made you to be) and appealing to your intended readership.

Question 6

Can you redesign my existing author website?

Accepted Answer

Yes. If your current website no longer reflects your vision, genre, or level of professionalism, we can redesign it to better align with your brand and future goals.

Question 7

What types of graphics do you offer?

Accepted Answer

We create promotional graphics for launches, social media, ads, newsletters, vendor/event booths, and reader engagement—designed to match your brand and book world consistently.

Here are a few examples:
- Banners & Posters
- Promotional Prints (thank you cards, vendor prints, etc.)
- Online graphics for social media & email marketing

Question 8

Do you design book merchandise?

Accepted Answer

Yes. We design custom merch such as bookmarks, art prints, apparel, and other items that align with your story themes and branding—perfect for launches, events, or online shops.

Question 9

Will I receive files ready for print and digital use?

Accepted Answer

Yes. You’ll receive high-quality files formatted for both print and digital platforms, along with guidance on how to use them confidently.

Question 10

I haven’t published yet—can I still work with you?

Accepted Answer

Absolutely. We love working with debut authors. Building your brand early helps you start your publishing journey with clarity, confidence, and professionalism.

Question 11

Is author branding worth it before my first book launches?

Accepted Answer

Yes. First impressions are crucial to building a platform of success! Branding before launch helps you show up consistently, attract the right audience, and avoid redoing everything later. It lays a strong foundation for long-term growth.

Question 12

Do you offer payment plans?

Accepted Answer

Yes. Payment plans are available for all of our packages to make our services more accessible.

Question 13

Is this a one-time service or ongoing support?

Accepted Answer

Both. Authors can work with us once, or return for ongoing design support as their author platform grows.

Question 14

Will I own my branding and design files?

Accepted Answer

Yes. Once your project is complete and paid in full, the designs are yours to use across your author platforms.

Question 15

How do I get started?

Accepted Answer

You can begin by submitting an inquiry through our website (on our home page). From there, we’ll guide you through the next steps and help you choose the right package.

Question 16

Do you take on a limited number of clients?

Accepted Answer

Yes. To maintain quality and prayerful focus, we accept a limited number of projects at a time depending on which package each author chooses.

ETERNITY CUSTOMER SUPPORT

Frequently asked questions